Privacy Policy

This policy explains what personal data SULD Projects collects through this website, how we use it, and the choices you have. We keep our data practices limited and straightforward, and we describe here only what we actually do.

Who we are

SULD Projects is a project management and business & marketing consultancy based in Dubai, United Arab Emirates. We operate the website at https://www.suldprojects.com and are responsible for the personal data described in this policy. You can reach us at info@suldprojects.com or +971 52 959 9119, or by mail at Bay Square, Business Bay, Dubai, United Arab Emirates.

What we collect

When you submit the contact form. Our "Request a consultation" form collects your name, email address, service of interest, preferred contact method, and message. It also gives you the option to add your company and phone number, and it asks you to check a consent box before you send it. We only receive this information if you choose to fill in the form and submit it.

Analytics data. If you accept analytics cookies (see Cookies & consent below), we use Google Analytics 4 to understand how visitors use the site — for example, which pages are viewed and general usage patterns. This data is collected only after you opt in. If you do not accept, we do not collect it.

Server logs. Our website is hosted by Hostinger. Like most web servers, the hosting environment may automatically record standard technical information such as your IP address, browser and device type (user-agent), and the date and time of requests. These logs are kept for security and operational purposes.

Cookies & consent

When you first visit the site, we show a cookie-consent banner. Analytics cookies are opt-in: Google Analytics (loaded through Google Tag Manager) runs only after you click "Accept," and the analytics cookies are set at that point.

If you decline, no analytics cookies are set and Google Analytics does not load. Either way, we record your choice in your browser's localStorage so the site remembers your preference and does not ask again on every visit. You can clear this record — and reset your choice — by clearing your browser's site data.

How we use your data

We use the information above to:

• respond to your inquiry and follow up about the consultation or service you asked about;
• run and secure the website, including keeping it working and protecting it against misuse; and
• understand, in aggregate, how the site is used so we can improve it (analytics only, and only if you opt in).

We do not use your contact details for unrelated marketing without your consent.

Who we share it with

We do not sell your personal data, and we do not use advertising pixels.

We share data only in these limited ways:

• Google acts as our analytics processor, providing Google Analytics 4 and Google Tag Manager. This applies only if you have accepted analytics cookies.
• Our hosting provider, Hostinger, processes server logs as part of hosting the site.
• SULD's own CRM. Contact-form submissions are emailed to info@suldprojects.com and, when that feature is enabled, also sent into SULD's internal CRM so we can manage and respond to your inquiry.

How long we keep it

We keep contact-form inquiries for as long as we reasonably need them to respond to you and to serve our working relationship, or for as long as we are required to keep them. When we no longer need your information, we delete it, and you can ask us to delete it sooner (see Your rights). Analytics data is retained according to Google Analytics' standard retention settings, and server logs are kept only as long as needed for security and operations.

Your rights under UAE PDPL

We handle personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). Subject to that law, you have the right to:

• access the personal data we hold about you;
• correct data that is inaccurate or incomplete;
• delete your personal data;
• restrict or object to how we process your data; and
• withdraw your consent at any time, including your consent to analytics cookies and to being contacted.

Withdrawing consent does not affect anything we did lawfully before you withdrew it.

To exercise any of these rights, email us at info@suldprojects.com. We will respond within a reasonable time and may need to confirm your identity before acting on a request.

Contact

If you have questions about this policy or how we handle your data, contact us at:

• Email: info@suldprojects.com
• Phone: +971 52 959 9119
• Address: Bay Square, Business Bay, Dubai, United Arab Emirates

Changes to this policy

We may update this policy from time to time as our practices or legal requirements change. When we do, we will revise the "last updated" date shown on this page, so please check it to see the current version.